FAQ

How long does it take for my order to be fulfilled?

Our products are custom created therefore fulfillment takes between 2-7 business days. 

How long will it take for my item to ship?

Our average shipping time is 4 business days depending on the order's destination.

What is the cost of shipping? 

  • U.S shipping varies depending on the item(s) and destination. 

 Exchanges 

Unfortunately we do not offer exchanges for different colors however we do offer exchanges for different sizes. Please email our support team at: contact@taru-sake-hyakka.com in regards to an exchange. 

Returns

How can I return an item?

You must contact our support team at: contact@taru-sake-hyakka.com in regards to a return. There is a 30 day grace period for returns upon delivery date. 

 Social Media

How can I be featured on the taru-sake-hyakka's social media pages?

Just tag us on Instagram and/or Facebook rocking one of our designs. 

How can I find taru-sake-hyakka on social media?

  • Follow us on Instagram at: @taru-sake-hyakka

  • Like our Facebook page: taru-sake-hyakka